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T - 1300 36 55 66
M - 0493 576 512
Email: info@carendis.au
CARENDIS SERVICES PTY LTD
Ingleburn, NSW 2565
Your Right to Provide Feedback or Make a Complaint
At Carendis Services, we welcome and encourage all participants, families, carers, advocates, and representatives to provide feedback, raise concerns, or make a complaint at any time.
Providing feedback or making a complaint will not affect the supports or services you receive.
Our Commitment
We are committed to:
- Listening to your feedback respectfully and without judgment
- Responding in a timely, fair, and transparent manner
- Protecting your privacy and confidentiality
- Supporting you to feel safe when raising concerns
- Using feedback and complaints to continuously improve our services
How You Can Provide Feedback or Make a Complaint
You can:
- Complete this feedback form
- Speak directly with a staff member
- Contact our management team via phone or email
- Ask a family member, carer, or advocate to speak on your behalf
Carendis Services - Feedback and Complaint Form
We value your feedback. Your comments help us improve our services and ensure we provide safe, respectful, and high-quality support to all participants, families, carers, and representatives.
PARTNERS
We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledge and pay respect to their Elders, past and present